Sightseeing Spot Reopenings & Tips for Staying Healthy During Your Trip

Dec 4, 2020

With the exception of lodging and dining facilities in Kamikochi that will reopen in July, all sightseeing spots that were closed due to Covid-19 have reopened.

Matsumoto Castle’s main tower is scheduled to reopen on June 6th, after which admission must once again be paid for both the garden and tower. For information regarding bus services to and from Kamikochi, please click here.

Take Preventive Measures

Take measures to protect yourself from germs, such as:

  • Washing your hands
  • Gargling with water
  • Wearing a face mask

In Case of Symptoms

If you develop a cough or fever, please visit a medical institution for a checkup as quickly as possible.
For a list of facilities that can accommodate international visitors, see the medical care guide on the JNTO website.
*Site can be viewed in English, Chinese (simplified and traditional), and Korean

Dealing with Language Barriers

If you are unable to communicate with staff at your hotel or medical institution regarding your symptoms, please call the Nagano Multilingual Call Center.

The Nagano Multilingual Call Center offers free interpretation services for international visitors in 17 different languages, 24 hours a day.

Nagano Multilingual Call Center

Phone Number 0120 691 792 (24 hours a day, 365 days a year)
For international or roaming calls, dial +8192 687 5289 (fees apply to international calls)

Spoken Languages

English, Chinese, Korean, Thai, Indonesian, German, French, Italian, Russian, Spanish, Portuguese, Vietnamese, Nepalese, Tagalog, Malaysian, Burmese, Khmer