Annonce Officielle

Sightseeing Spot Closings & Tips for Staying Healthy During Your Trip

1 Juin 2020
Important Announcement

Many sightseeing spots were closed due to COVID-19. As case numbers drop around the country, the following locations will reopen from June 1st.

Matsumoto Castle Inner Garden, Matsumoto City Museum of Art, Matsumoto City Museum, Former Kaichi School, Matsumoto Folkcraft Museum, Former Yamabe Elementary School, Nakayama Cultural History Museum, The Scale Museum, Former High School Memorial, Baba Family Residence, Court and Historical Village (Rekishinosato), Timepiece Museum, Alps Park & Mountain and Nature Museum, Shiga Fossil Museum, Suzuki Memorial Hall, Matsumoto City Library, Hot Plaza Asama, Shiraitonoyu, Matsutake Sanso, Norikura Highlands Kemuri-kan.
Tourist information centers were also closed, but will reopen on June 1st.

Please note that the Matsumoto Castle Inner Garden may be entered free of charge until June 6th. Matsumoto Castle’s main tower is scheduled to reopen on June 6th, after which admission must be paid for both the garden and castle tower. For information regarding bus services to and from Kamikochi, please click here.

Take Preventive Measures

Take measures to protect yourself from germs, such as:

  • Washing your hands
  • Gargling with water
  • Wearing a face mask

In Case of Symptoms

If you develop a cough or fever, please visit a medical institution for a checkup as quickly as possible.
For a list of facilities that can accommodate international visitors, see the medical care guide on the JNTO website.
*Site can be viewed in English, Chinese (simplified and traditional), and Korean

Dealing with Language Barriers

If you are unable to communicate with staff at your hotel or medical institution regarding your symptoms, please call the Nagano Multilingual Call Center.

The Nagano Multilingual Call Center offers free interpretation services for international visitors in 17 different languages, 24 hours a day.

Nagano Multilingual Call Center

Phone Number 0120 691 792 (24 hours a day, 365 days a year)
For international or roaming calls, dial +8192 687 5289 (fees apply to international calls)

Spoken Languages

English, Chinese, Korean, Thai, Indonesian, German, French, Italian, Russian, Spanish, Portuguese, Vietnamese, Nepalese, Tagalog, Malaysian, Burmese, Khmer

* So as to prevent the spread of Covid-19, Japanese Culture Experience Days events scheduled for March 3rd and March 10th have been canceled.