公告

致访日游客

2020年4月23日
重要通知

中华人民共和国湖北省武汉市引发的新型冠状病毒感染肺炎在日本国内亦确诊 。
另外,日本国内近期进入流感季,为避免此些病毒的传播及疫情扩大呼吁协助以下事项。

彻底落实预防措施

应落实漱口, 洗手, 配戴口罩等个人卫生措施。

身体不适时

如出现咳嗽, 发烧等不适症状时要速就医
接待海外病患, 提供外国语服务的医疗机构资讯站。
日本观光局(JNTO)官网
※ 网站提供英文,中文(繁体, 简体中文),韩文版资讯

困于语言沟通时

在酒店、医院若处于语言沟通不上而难以说明自己身体的不适症状时,可联系「NAGANO Multilingual Call Center 」。
24 小时,提供17 国语言服务。海外游客尽可安心利用,翻译费(口译),通话费全免。

NAGANO Multilingual Call Center

电话号码0120-691-792(365 天24 小时应对)
※ 国际电话或漫游通话时
+81-92-687-5289(此电话收费)

应对语言

英语、中文、韩语、泰语、印尼语、德语、法语、意大利语、俄语、西班牙语、葡萄牙语、越语、尼泊尔语、他加禄语、马来语、缅甸语、柬语

Additional Information about Temporary Closings to Prevent the Spread of Covid-19 (April 6)

Five COVID-19 cases have been confirmed in Matsumoto as of March 27th. Some sightseeing spots reopened on March 25th; however, the following locations will now be closed indefinitely:

Matsumoto Castle’s main tower (the park is still open; however, the inner garden is now closed as well), Matsumoto City Museum of Art, Matsumoto City Museum, Former Kaichi School, Matsumoto Folkcraft Museum, Former Yamabe Elementary School, Nakayama Cultural History Museum, The Scale Museum, Former High School Memorial, Baba Family Residence, Court and Historical Village (Rekishinosato), Timepiece Museum, Alps Park & Mountain and Nature Museum, Shiga Fossil Museum, Suzuki Memorial Hall, Matsumoto City Library, Hot Plaza Asama, Shiraitonoyu, Matsutake Sanso, Norikura Highlands Kemuri-kan.
Tourist information centers and additional locations throughout the city are closed as well. Shinmai Media Garden and the Matsumoto Experience Information Center remain open.