Lost & Found:
the following KOBAN (police box) and others
- Matsumoto Station:
Exit from the castle side and head to your right past the row of restaurants.
- Entrance to Nawate Street just off of Daimyocho Street.
Natural Disaster Preparedness
Potential disasters include earthquakes and flooding and in the more mountainous areas, landslides and avalanches. Please review what to do in certain situations before coming to Japan. When in Matsumoto, please check with your hotel about their policies for emergency situations. When out and about, evacuation shelter signs are located throughout the city and can help guide you to safe areas.
The Japan Meteorological Agency (JMA)
The JMA provides information on natural disasters including earthquakes, tsunamis, and volcanic eruptions. Their Emergency Warning System is detailed here and more information can be found on their homepage.
Download this free multilingual app provided by the Japan National Tourism Organization to receive warnings, communication cards, and more in English.
Evacuation Centers & Payphones
Map of major evacuation centers and pay phone locations.
Payphones are free for emergency calls.
Hospitals & Clinics
- Shinshu University Hospital
- Aizawa Hospital
- Azusagawa Clinic (General, pediatrics, surgery, other)
Reservations required. Certain doctors can speak English.
Closed Sun & holidays
- Hirabayashi Ophthalmologic Clinic
Closed: Wed & Sun
See JNTO’s Official Medical Guide for more information about Japanese hospitals and clinics, and search for ones around Matsumoto by selecting “Nagano” from the Area drop-down list.