公告

致訪日遊客

2020年3月10日
重要通知

中華人民共和國湖北省武漢市引發的新型冠狀病毒感染肺炎在日本國内亦確診。
另, 日本國内近期進入流感季, 為避免此些病毒的傳播及疫情擴大, 呼籲協助以下事項。

徹底落實預防措施

應落實漱口, 洗手, 配戴口罩等個人衛生措施。

身體不適時

如出現咳嗽, 發燒等不適症狀時要速就醫。
接待海外病患, 提供外國語服務的醫療機構資訊站。
日本觀光局JNTO 官網
※ 網站提供英文, 中文 繁體 簡體中文 韓文版資訊

困於語言溝通時

在酒店, 醫院若處於語言溝通不上而難以説明自己身體的不適症狀時, 可聯係「NAGANO Multilingual Call Center 」。
24小時, 提供17囯語言服務。海外遊客盡可安心利用。 翻譯(口譯)費, 通話費全免。

NAGANO Multilingual Call Center

電話號碼0120-691-792 (365天 24小時應對)
※ 國際電話或漫遊通話時
+81-92-687-5289(此電話收費)

應對語言

英語, 中文, 韓語, 泰語, 印尼語, 德語, 法語, 意大利亞語, 俄語, 西班牙語, 葡萄牙語,
越語, 尼泊爾語, 他加祿語, 馬來語, 緬甸語, 柬語

Additional Information about Temporary Closings to Prevent the Spread of Covid-19 (March 27)

In Japan, there are already confirmed cases of infection from the new strain of coronavirus (COVID-19). Just five COVID-19 cases have been confirmed in Matsumoto as of March 27th. Some sightseeing spots reopened on March 25th; however, the following locations will now be closed until April 6th:

Matsumoto Castle’s main tower (the park is still open and the inner garden may be entered for free during this period), Matsumoto City Museum of Art, Matsumoto City Museum, Former Kaichi School, Matsumoto Folkcraft Museum, Former Yamabe Elementary School, Nakayama Cultural History Museum, The Scale Museum, Former High School Memorial, Baba Family Residence, Court and Historical Village (Rekishinosato), Timepiece Museum, Alps Park & Mountain and Nature Museum, Shiga Fossil Museum, Suzuki Memorial Hall, Matsumoto City Library, Hot Plaza Asama, Shiraitonoyu, Matsutake Sanso, Norikura Highlands Kemuri-kan. Additional locations throughout the city are closed as well.